EeeUser.com is probably the number one resource on the web for EEE users, with a large number of active contributors, and a good success rate in resolving users’ problems. However, don’t just take my word for it - forum user Picotrain posted an email suggesting that even Asus views the site as the best way to support its customer base, providing links to both the EeeUser.com forum and wiki as the first port of call for those experiencing difficulties:
“Thank you for your support of our products!
Here are a few website that can help with any Eee pc issue. These site can also help you understanding Linux and how it works. If nether of these site can help you with your Eee pc problem feel free to call Asus
The first link give you alot of information and fixes and how to use the Eee PC
http://wiki.eeeuser.com/
The second give you information about new products for the Eee and a Forum where you can get information and ask question.
http://www.eeeuser.com/”
It looks as if EeeUser.com has moved from an unofficial online fanbase to a useful (and, to Asus, if not to ant, free) resource for the device’s manufacturer… Let’s just hope that some of the Asus support representatives, or, even better, developers, are reading and contributing the site also!
See here for discussion of the email, and its potential implications.